BrainBuys Customer Support

Security

What's the danger of fake, 'Phishing' or 'Spoofing' emails?

"Phishing" or "Spoofing" emails are illegal attempts to obtain confidential information such as passwords or credit card details. Please contact us if you're asked in an email or phone call for such confidential data.

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How do I recognize a fake email about a request for payment?

Payments to BrainBuys can only be made via the BrainBuys website, brainbuys.com. Please don't respond to any emails or phone calls regarding payments.

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Payment method security

Any transactions conducted through our website are secure. Only you see your card details. It's actually much more secure than using your card in a store.

When you reach the checkout, you'll notice a padlock symbol on your browser bar. Also, the URL will begin with 'HTTPS' instead of 'HTTP'. Both indicate that this is a secure page.

Payment transactions with BrainBuys are always conducted on a secure encrypted connection. Our 128-bit SSL connection provides the highest level of security for all transactions with BrainBuys.

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